Contact & FAQ


Instagram: @sapphirefrills


If you would like to contact me, please drop me an email to the address above, or send me an Instagram message. I look forward to hearing from you, beauties!

Do you make earrings for sensitive ears?

YES! My standard stud earrings are made from hypoallergenic, nickel-free surgical steel. However, if you have super sensitive ears, you can select sterling silver posts and backs. Please select this from the ‘earring post and back’ option on the listing, before adding to your basket.


Do you make clip-on earrings?

YES! There will be an option to select this on some of my earrings. The clip-on backs are quite large therefore this option isn’t available on all earrings. Please select this from the ‘earring post and back’ option on the listing, before adding to your basket.


Can you make custom orders?

YES! Custom orders usually cost £4 more than the standard price of a pair of earrings although this can vary, depending on the specific design. Most designs are possible but please get in touch via my ‘Contact’ page if you would like to enquire about a custom order. I am always more than happy to help you. You can read more about custom orders by visiting my custom orders page here.


Do you include care instructions with your jewellery?

YES! Each order is sent with a small card outlining my care instructions. For anyone who may not have noticed or who has simply thrown the box away, please read the care information below:

Please hold the earrings post carefully when removing the earrings from the backing card. These are handmade products which are very delicate. Please do not shower, swim or sleep with your earrings on. Avoid contact with perfumes, hairspray, moisturiser and oil-based substances.

If make-up is transferred onto the earrings, please use a soft, eye make-up remover with cotton wool to wipe over the area to clean. Once dry, buff with a microfibre cloth to rebuild the shine. Do not use any other chemicals on your earrings as this could damage the shine.

Please store your earrings somewhere safe, where the earring posts and backs can’t get damaged. Ideally, on an earring stand or lying flat. Please do not put pressure on your earrings.

 If you have chosen sterling silver posts and backs, please store them in an airtight bag or container, to avoid oxidation.


What are your earrings made from?

My earrings are made from polymer clay. This is a strong, flexible and lightweight medium.


Do you coat your earrings with anything?

YES! All of my earrings are finished with a high-gloss varnish.


Do you make just ‘stud’ earrings?

No! With most styles, you can choose between a stud back, hook or hoop option. Hooks are currently available in either rose gold, surgical steel, gold or black colours, as well as sterling silver. Hoops are currently available in sizes 1cm, 2cm, 2.5cm and 4cm in either rose gold, silver, gold and black colours, as well as sterling silver for those sensitive ears.